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  • Army Surplus World 11650 S. Sam Houston Pkwy West Houston, Texas 77031

Serving Our Customers Since 1984

 
Supplier of Military Surplus, Tactical Outdoor Clothing and Gear. Shop Now!

Customer Service

Monday - Friday 10 :00 AM - 6 :00 PM CST
Saturday 10 :00 AM - 5 :00 PM CST
Sunday Closed

My Account

Shopping

Shipping

Reward Points

Orders

Frequent Questions

Customer Care

Registering Online

Why should I register online?
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How do I update my account information?
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Customer Care

Receiving Emails

How do I sign up for email updates?
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How do I unsubscribe from your emails?
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How do you protect my privacy?
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Customer Care

Shopping Online

What browser should I use?
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How do I make a purchase online?
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Customer Care

Making a Purchase

Does every purchase qualify for a discount and Reward Points?
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What if I do not want to use my credit card online?
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Do you need a formal quote from us?
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Customer Care

Payment Information

What forms of payment do you accept online?
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What if I do not have a credit card?
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How is sales tax calculated and charged?
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When is my credit card charged?
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Do you accept Purchase Orders?
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Customer Care

Website Accessibility Policy

What is the web site accessibility policy?
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Customer Care

Shipping Information

How long will it take to ship my order?
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How much does shipping cost?
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What shipping options are available?
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What if my billing and shipping addresses are different?
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Do you ship worldwide?
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What is a partial shipment?
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Customer Care

Rewards Points Account

What are Reward Points?
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How do I join?
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How do I earn Reward Points?
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Customer Care

Using your Reward points

Using your Reward Points
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Can I transfer my Reward Points?
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What can I buy with my Reward Points?
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Bonus Reward Points
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Customer Care

Returning a purchase

How do I return my purchase?
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What is your return policy?
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Can I return used items?
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How do I exchange an item?
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What if you sent me the wrong thing?
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Customer Care

Cancel and change order requested

How do I cancel an order?
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Can I change an order after it has been placed?
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Customer Care

FREQUENT QUESTIONS

Do you ship internationally?
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How much does shipping cost?
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What is the return policy?
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How do I exchange an item?
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